Memmo Alfama - Design Hotels

Incredible experience at Memmo! We were charmed and fell in love with it. Little details were in every corner, and even the smell of the hotel is exquisite. The level of customer service is unparalleled. We felt welcomed and treated extremely well from the very first moment we arrived, until the last one when they were calling a taxi to take us to the hotel. The breakfast experience was wonderful, with all the staff bending over backwards so we could enjoy ourselves. The room was clean, comfortable, cute, romantic, bright, airy… we loved it! The lotion, body wash, shampoo, everything was top notch. The location was PERFECT, right in the heart of Alfama, which is one of the most romantic, historic, charming and intriguing neighborhoods we’ve ever visited. All in all, this trip to Lisbon was magical, and our stay at Memmo was a big part of it. Obrigado to all the beautiful staff at Memmo, we can’t wait to visit again. Jesus Villanueva & Gerard Sanchez Dec 19-23, 2024.

Beyond the gorgeous property and stunning views, the staff was extremely kind and accommodating to me during my entire stay. From start, when I arrived early, to finish, when they helped me book a car to the airport and everything in between, I am forever grateful to the people who made my stay in Lisbon SO extra special. I didn't have air conditioning and they were quick to resolve my warm room. I was greeted with sweet little candies as a welcome when I arrived and the staff was always available for a recommendation and a hello every morning. I appreciated how clean and sunny my room was and it was perfect spot for my holiday.

The hotel is located off of a small side street in the busy Alfama neighborhood of Lisbon, one of the oldest in Lisbon. It is a neat, well designed and clean hotel. The staff is great! Very helpful and accomodating. The have a nice breakfast buffet. There is an upstairs bar with a beautiful view of the bay. We had dinner at their restaurant one evening where a Fado group performed. They were great! We consider that evening to be one of the best during our stay in Lisbon. Obrigado!

Breakfast was brilliant & Monica overseeing proceedings was exceptional. We loved the view from our room. Amazing! Roof top bar staff brilliant! Compliments to housekeeping who had very high standards. And then on to reception - the jewel in the crown. Again exceptional! Leonardo showed us around & explained all areas of the hotel. Cannot remember all names of those on reception (so sorry) but you were all wonderful! Today my husband phoned the hotel to make some enquiries about making a booking for next year. He spoke to Arielle (we had met before). What an outstanding young woman - so so informative, beautiful command of the English language & above all a genuinely lovely person. Last but not least, the brilliant young man who was responsible for the cleaning of the communal floor areas. He would always stop work to allow guests to continue their travels. Always with a smile & great courtesy. Huge thanks to you all.

This was a great boutique hotel with extremely friendly, interested staff and a warm, welcoming atmosphere. We were helped with our bags before we even got to the hotel. It is located right in the heart of Alfama, minutes from the Se (Cathedral) and on the #28 tram route (the classic Lisbon tram route). The bed was comfortable and the room pleasant. Facilities were very good: small pool, gym, various terraces. Breakfast was very nice indeed with a range of options including items to order outside of the buffet. There was coffee and tea available in their lounge for most of the day. There was entertainment on one evening too. Staff went out of their way to help.